BPO Training

A Revolutionary Curriculum

The Importance of Customer Service
Telephone Etiquette
Mastering Communication Skills
Providing Excellence in Phone Service
Dealing with Difficult Customers
Dealing with Customers through Writing
Dealing with Diversity
Call Center Scenarios
CRS Technologies
Setting Call Center Standards
Managing Your Customer Call Center Service Position

BPO Training

BPO Training at Rockwell Technologies is an employability-focused, working towards bridging the gap in expectations in the education sector. Through innovative learning methods and technology, we strive to help corporates and students match expectations with solutions. In this course, we’ll offer students a brief introduction to the responsibilities of a call center agent, whether you work from home, a customer service department, or an independently based call center.

Rockwell Technologies offer Data Entry / Data Processing Services like:

Data Conversion Services
Web Research Services
Back Office Services, Data processing
Form Filling
Image Data Entry
Legal Data Entry
Image Decoding
Data Capture & Collection
The Business Process Outsourcing is defined as the process of handling business activities on behalf of your company or business by hiring another company.